With the Voucherbox.co.uk Rewards program, it is easy to receive cash or gift card vouchers the next time you go shopping. It's not complicated at all! 

How do I get my Reward?

Click “Get Reward” and use the link provided to make your purchase. This link will take you straight to your chosen online shop, where you can shop as you normally would. Once you have made your purchase, the online shop will send you an e-mail to confirm your order. Simply forward this e-mail confirmation to the provided Reward E-Mail Address within the displayed Pop-Up, and we will process your Reward claim against the terms of the offer and arrange payment of the Reward which you have earned within 10 working days.

1. Rewards payment via PayPal

Some Reward offers are made available via a Paypal transfer. If you have qualified to receive one of these Rewards, we will transfer the relevant Reward amount direct to your PayPal account. As such, it is necessary to forward your order confirmation e-mail from the e-mail address used for your PayPal account. Alternatively, you can state your PayPal e-mail address clearly in your e-mail to us.

What is PayPal?

PayPal allows you to make Internet payments quickly and securely, while  protecting both the sender and the recipient of any transaction. For further information on PayPal, please visit https://www.paypal.com/

Don’t have a PayPal account yet?

It’s easy to create your free PayPal account here: https://www.paypal.com/uk/webapps/mpp/account-selection

2. Reward payments with gift vouchers

Some Rewards offers are made available via delivery of a selected gift voucher via e-mail. The process and the conditions remain the same.  If you have qualified to receive one of these Rewards, we will send you an email with your gift card included.

Please note: whilst we will endeavour to process your Reward claim and send you a confirmation within 10 working days, it may take up to three weeks for your gift voucher to be sent to you.

Terms and Conditions for Rewards participations

By participating in the “Rewards“ promotion, you agree to the following terms:

1. Use of the link provided

For the Voucherbox.co.uk partner shop using the link provided​ and buy directly thereafter, without visiting other sites during​ the transaction. Doing so may disrupt the tracking process​ without your knowledge and invalidate your claim.

Why is this necessary? This process is the only verified method for the shop to track that your transaction originated from Voucherbox.co.uk. Using this tracking, the shop will then pay us commission, which makes the Rewards program possible.  If we determine that you did not make your purchase using the link, or visited other websites during the transaction, then unfortunately we are unable to honour any Reward claim.

2. Minimum order value

To be eligible for a Reward, your purchase must meet the appropriate minimum order value shown (you will find this under the redemption conditions when you request Reward).

We will then review the value of your purchase on your order confirmation from the given online shop.  If your purchase is below the minimum order value, or we are unable to determine  this from your order confirmation (e.g. if you have made the amount illegible), unfortunately we are unable to honour  any Reward claim.

3. Payment via PayPal

The amount shown on the relevant Reward will be paid to your PayPal account. Therefore the e-mail address used to submit your Reward claim must be linked to a PayPal account or your PayPal e-mail address must be sent with your order confirmation and clearly highlighted.

Payment will be made to your indicated PayPal within 10 working days after your order confirmation has been submitted. Voucherbox.co.uk assumes no responsibility of any lost or stolen rewards or for any rewards paid to an incorrect PayPal account through no fault of Voucherbox.co.uk.

4. Payment with gift vouchers

The gift voucher in the amount offered will be sent to your e-mail address after verification of your order confirmation.

Payment will take place within 3 weeks from the submission of your order confirmation. Voucherbox.co.uk assumes no responsibility of any kind for lost or stolen rewards.

5. Other methods of payment

Other methods of payment are unfortunately not available and also cannot be validated.

6. Restrictions on the promotion

a. There is a limit of 500 Reward payments for each online offer. This means that once 500 people have already redeemed their Reward, no further payments will be made for that promotion. The promotion ends on the date specified or once all available Rewards have been claimed.

b. Only one Reward may be validated per person and per Rewards promotion.

c. Each order confirmation may only be submitted once.

d. Rewards are not valid in conjunction with any other cashback or voucher code promotion.

e. Order confirmations must be submitted within 5 days of the transaction and the transaction must occur before the expiry date of the promotion. The end of the promotion is shown with each relevant Reward offer. Order confirmations submitted after this date and time are excluded from the promotion.

f. Rewards are valid for purchases in participating shops exclusively.

7. Returns

Voucherbox.co.uk reserves the right to request the return of any payments already made, if goods have been returned.

8. Order confirmation

Rewards will only be paid if a valid order confirmation is submitted. A valid order confirmation includes the name of the online shop, date and amount of purchase, customer’s name and order number. The validity of any order confirmation and therefore whether the Reward will be paid, is at the sole discretion of Voucherbox.co.uk. If you are unsure whether your order qualifies for a Reward, please enquire at rewards@voucherbox.co.uk before making your purchase.

9. Excluded categories of products

It is possible that some categories of products or brands may not count towards the minimum order value. Of course, you can still order these categories of products or brands, but they just won’t count towards the total order value. Only valid categories of products will count towards the minimum order value. The purchase or redemption of gift vouchers is always excluded from the minimum order value. Whilst you may redeem gift vouchers, the value of these will not be included as part of the minimum order value specified.

10. Participation in Voucherbox.co.uk Rewards is only available to users of at least 18 years of age and residents of the United Kingdom.

11. Any decision on the fulfillment of all conditions required for a valid Rewards claim is made at the sole discretion of Voucherbox.co.uk.

12. It is possible, dependent on applicable tax laws, that you are liable for taxation on any Reward issued to you. You are solely responsible for all tax liabilities arising from receipt of the rewards.

13. All information collated from participants is subject to the Data Protection Policy operated by Voucherbox.co.uk. Any e-mail addresses submitted and data from order confirmations will not be passed to third parties and will only be used internally by Voucherbox.co.uk, as well as for communication and payments through PayPal.

14. All Terms and Conditions of participation are subject to German law.

15. Liability

  • Participation in the Voucherbox.co.uk  Rewards program does not give rise to any contractual relationship between the user and the partner companies.
  • Voucherbox.co.uk is not acting as a representative for the partner companies.
  • Contracts arising as part of any purchases from partner companies are concluded between the user and the partner company exclusively.
  • Voucherbox.co.uk consequently also assumes no responsibility for the accuracy and completeness of information provided by its partner companies.
  • The relevant partner company is solely responsible for the availability, the correct dispatch and the freedom from defects of the partner company’s products, as well as for the billing of these.
  • Voucherbox.co.uk assumes no responsibility or liability for the content of websites accessed directly or indirectly (links) from www.voucherbox.co.uk.
  • As Voucherbox.co.uk has no influence on the content and appearance of external websites, Voucherbox.co.uk expressly distances itself from the content of these sites and takes no ownership of their content. The providers of the relevant websites are solely responsible for the content.

Final provisions

We reserve the right to suspend or amend the Reward promotion, either in full or in part at any time. This will occur if, in our judgment, its correct operation is compromised by fraud, technical problems, human error or other factors.

We further reserve the right to exclude any person from participating who manipulates the process or violates the terms and conditions. The user has an obligation not to conduct misuse or fraud on their account or to damage Voucherbox.co.uk in any way by this use.

If you have any further questions about Voucherbox.co.uk Rewards, please email rewards@voucherbox.co.uk

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